Legal & Policies
KHALOR™ — Legal & Policies
Legal information, symbolic registration policies and client protection standards for all members of the KHALOR Celestial Heritage House.
1. Legal Notice
KHALOR™ – Celestial Heritage House
Official website: khalor.com
Email: relations@khalor.com
KHALOR™ is a private luxury house specialising in symbolic celestial dedications and premium gifting artefacts. All celestial designations, certificates, maps and inscriptions provided by KHALOR™ are symbolic and do not confer scientific or astronomical naming rights.
KHALOR™ is not affiliated with the IAU, NASA, ESA or any scientific governing body.
2. Intellectual Property
All content on this website—including brand identity, logos, certificates, celestial artworks, texts, layout, packaging, and collection names—is the exclusive property of KHALOR™.
Any reproduction or redistribution without prior written consent is strictly prohibited.
3. Symbolic Registration Policy
KHALOR™ offers symbolic star designations, including:
- star name chosen by the client,
- symbolic celestial coordinates,
- entry in the KHALOR™ Private Celestial Ledger,
- premium certificates and celestial maps.
These designations are unique within the KHALOR™ universe but do not replace official astronomical naming systems.
4. Processing Times
Standard collections require up to 30 days of symbolic registration before validation.
IMPERIAL SKY™ & CELESTIAL PRIVÉ™ include:
- private concierge appointment,
- waiting-list access (limited capacity),
- dossier validation prior to creation.
5. Shipping Policy
KHALOR™ ships worldwide with reinforced protective packaging.
Clients must report damage within 48 hours of delivery. KHALOR™ is not responsible for delays caused by customs or carriers.
6. Returns & Refunds
Due to the highly personalized nature of the products:
- no cancellations after ledger processing,
- no refunds on personalized items,
- replacements available only for production defects.
7. Privacy & Data Protection
KHALOR™ collects only necessary data to process orders, prepare dossiers, and provide concierge support. Data is encrypted, never sold, and may be deleted upon request.
8. Payments & Security
All payments are secured via encrypted gateways (Shopify Payments, Stripe, PayPal). KHALOR™ does not store any payment information.
9. Contact & Concierge
For any questions or support: